Summary: Khai Nguyen Dental Lab is a dental laboratory founded in 2017 in Ho Chi Minh City. We do one thing: fabricate restorations to a dentist’s prescription. This article describes how that mission works in day-to-day cooperation with clinics.
Our mission: restorations made to prescription, consistent from case to case
A good smile for the patient starts with the clinician’s diagnosis and treatment plan. The lab’s job is to turn that prescription into a restoration that fits, matches the shade and works in occlusion, with the same quality on the hundredth case as on the first.
We do not sell restorations directly to patients, and we do not make treatment decisions in place of the dentist.
How we work with dentists
- We ask when the prescription is unclear. If the prescription, model or scan leaves something open, our technical team contacts the dentist to agree on the approach before work starts, rather than guessing.
- A controlled process. Our quality management system is certified to ISO 13485:2016, the standard for medical device manufacturers. Details in Khai Nguyen Lab and ISO 13485:2016.
- Products registered for sale in Vietnam. In 2025 the Vietnamese Ministry of Health issued Certificates of Free Sale for two of our product lines: all-ceramic restorations and implant restorations.
- Materials with a clear origin. Our product pages state the manufacturer, the material line and the original documents for each material.
Investing in people
The quality of a restoration depends on the technician’s skill. We run in-house training, invite specialists and clinicians to share their expertise, and hold seminars for partner dentists. Recent activities are in training and professional exchange, 2025–2026. The skills we look for in a technician are described in what skills a dental prosthetic technician needs.
The values underneath
Our five core values are ethics, dedication, adaptability, responsibility and reliability. The 5 core values explains how each shows up in our work.
Dentists who want to start working with us can read our ordering process or learn more about Khai Nguyen.
This article is written for dentists and dental technicians. Khai Nguyen Dental Lab fabricates restorations only on a clinician’s prescription and does not sell directly to patients.
